Getting started
How does Reading Gate work?
You choose which apps stay locked on your child's device. When your child wants to use them, Reading Gate gives them a short set of age‑appropriate reading questions. Once they finish, the apps unlock for the amount of time you set, then re‑lock automatically.
Why does Reading Gate ask for Screen Time permission?
Reading Gate uses Apple's Family Controls / Screen Time system to lock and unlock the apps you pick. This all happens on your device — Reading Gate can't see your usage history, and nothing is sent off the device. Granting it is what lets the app do its job. You can also use Reading Gate as a standalone reading challenge without granting it.
How do I change difficulty, time limits, or which apps are locked?
Open the parent dashboard (tap “Parent access”/“Parent settings” and authenticate with Face ID, Touch ID, or your passcode). From there you can edit each child's difficulty, unlock duration, locked apps, and view progress.
Subscriptions & billing
What does Reading Gate cost?
Weekly $0.99 or Monthly $1.99 (auto‑renewing subscriptions), or a one‑time Lifetime purchase of $19.99. Reading Gate is free to set up.
How do I restore a purchase?
On the subscription screen, tap Restore Purchases. As long as you're signed in with the same Apple Account you bought with, your access will be restored.
How do I cancel or manage my subscription?
Subscriptions are managed by Apple. On your device go to Settings → tap your name → Subscriptions, choose Reading Gate, and cancel or change your plan. Cancel at least 24 hours before the renewal date to avoid being charged for the next period.
How do refunds work?
Purchases are handled by Apple, so refund requests go through Apple at reportaproblem.apple.com.
Privacy & safety
Do you collect my child's data?
No. Reading Gate collects no personal data and contains no ads or trackers. Everything stays on your device. See our Privacy Policy for details.
How do I delete our data?
Because all data is stored only on your device, deleting the app removes everything Reading Gate has stored.
Still stuck?
We're a small team and we read every message. Email support@onbaseiq.com with what's happening, your device model, and your iOS version, and we'll help you out.